LOCATION

Greenville, Texas

SITUATION

• Acute Care Hospital
• 200 beds – 375,000 sq. ft.
• Vanguard Resources provides Plant Operations & Maintenance, Security, Telephone Exchange, Environmental Services, Laundry, Clinical Engineering and Biomedical

RESULT

Hunt Regional regularly surveys administrators, staff and visitors. Providing full services in six departments, Vanguard Resources teams appear in the top half of all hospital departments, with three in the top 10. Customer satisfaction scores (from external surveys) put Vanguard Resources-managed environmental services in the top 90 percent of hospitals of similar size. Vanguard Resources has improved capital upgrade and operational repair management, bringing all systems to full readiness while minimizing costs.